http://socialvoice.liveworld.com/blog/Bryan-Persons-Blog/2000001553 SocialVoice Community: Recent Topics in Bryan Person's Blog en LiveForums Enterprise 4.1.2 (www.liveworld.com) Fri, 20 Nov 2009 19:33:35 -0800 74 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Webinar-Day/1100001339 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Webinar-Day/1100001339 Excited--and perhaps a wee bit nervous, too-- for LiveWorld's inaugural webinar later today with the Altimeter Group's Jeremiah Owyang, Campbell Tue, 10 Nov 2009 06:34:37 -0800 Tue, 10 Nov 2009 06:34:37 -0800 Tue, 10 Nov 2009 06:34:37 -0800 1 BryanPerson BryanPerson BryanPerson 0 2000000409 Events http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Kodaks-Approach-Social/1100001332 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Kodaks-Approach-Social/1100001332 I got a glimpse into Kodak's social media efforts during last week's 140 Conference in Los Angeles, and came away impressed. Kodak was the primary Sun, 01 Nov 2009 18:23:00 -0800 Sun, 01 Nov 2009 18:23:00 -0800 Sun, 01 Nov 2009 18:23:00 -0800 1 BryanPerson BryanPerson BryanPerson 0 2000000409 Best_practices http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Upcoming-Liveworld-Webinar/1100001325 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Upcoming-Liveworld-Webinar/1100001325 Whether on a brand's "home turf" (corporate website, destination community) or across external social networks such as Twitter and Facebook, Fri, 23 Oct 2009 07:30:02 -0700 Fri, 23 Oct 2009 07:30:02 -0700 Fri, 23 Oct 2009 07:30:02 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 EventsVideos http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Practices-Best-Practices/1100001310 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Practices-Best-Practices/1100001310 Best Practices in Online Engagement View more presentations from Bryan Person. I wanted to share my slides from a "Best Practices in Thu, 15 Oct 2009 13:02:29 -0700 Thu, 15 Oct 2009 13:02:29 -0700 Thu, 15 Oct 2009 13:02:29 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 Best_practicesPresentations http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Sidewiki-Means-Brands/1100001293 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Sidewiki-Means-Brands/1100001293 The week-old Google Sidewiki has a potentially far-reaching impact for brands. Of note: 1. A Sidewiki comment can be left to any web page Tue, 29 Sep 2009 22:09:31 -0700 Tue, 29 Sep 2009 22:09:31 -0700 Tue, 29 Sep 2009 22:09:31 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 Best_practices http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Video-Tara-Hunt/1100001291 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Video-Tara-Hunt/1100001291 Earlier this month I posted about a Social Media Breakfast Ottawa presentation from Tara Hunt, who suggested that the customer-service successes of Mon, 28 Sep 2009 08:14:28 -0700 Mon, 28 Sep 2009 08:14:28 -0700 Mon, 28 Sep 2009 08:14:28 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 Social_Media_BreakfastVideos http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Audio-Readwritewebs-Marshall/1100001278 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Audio-Readwritewebs-Marshall/1100001278 Where should community management sit inside an organization? That's one of several questions I posed to Marshall Kirkpatrick (@MarshallK), VP of Fri, 18 Sep 2009 15:18:10 -0700 Fri, 18 Sep 2009 15:18:10 -0700 Fri, 18 Sep 2009 15:18:10 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 AudioCommunity_management http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Questioning-Impact-Comcastcares/1100001275 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Questioning-Impact-Comcastcares/1100001275 Are customer-service successes on Twitter worth celebrating? A debate of sorts broke out over that question during yesterday morning's Social Media Thu, 17 Sep 2009 13:48:02 -0700 Thu, 17 Sep 2009 13:48:02 -0700 Thu, 17 Sep 2009 13:48:02 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 EventsSocial_Media_Breakfast http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Case-Study-Embarq/1100001255 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Case-Study-Embarq/1100001255 If you're looking for a good case study to share with your organization or client about the challenges--and payoffs--of going social as a major Tue, 08 Sep 2009 07:10:45 -0700 Tue, 08 Sep 2009 07:10:45 -0700 Tue, 08 Sep 2009 07:10:45 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 AudioCase_study http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Face-Face-Communities/1100001249 http://socialvoice.liveworld.com/blog-entry/Bryan-Persons-Blog/Face-Face-Communities/1100001249 My two favorite nuggets out of last Friday's "Cmty Chat" in FriendFeed both came from Richard Millington, an online community practitioner who's Sun, 06 Sep 2009 12:39:15 -0700 Sun, 06 Sep 2009 12:39:15 -0700 Sun, 06 Sep 2009 12:39:15 -0700 1 BryanPerson BryanPerson BryanPerson 0 2000000409 CmtyChat